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Course title

Developing High Performing Teams in Internal Audit (1.5 days)

This one and a half day course focuses on enhancing the behaviours and teamwork skills of internal audit functions, and is delivered to the entire team. The course will provide a structured approach to creating a ‘high-performance’ internal audit team.


Who should attend?


Internal Audit teams focused on becoming a ‘best in class’ function. It is essential that the Head of Internal Audit fully supports and endorses the goal of ‘high performance’, this includes equipping those who participate in teams (for assignments or projects or other activities) to quickly operate at a good level.


What will I learn?


Upon completion you will be able to:


  • Understand the elements of a high performing team

  • Understand different team roles

  • Understand team dynamics that can support and undermine inclusive decision making and productivity

  • The stages of an effective team and dealing with team conflict

  • Effective feedback and learning


Course Programme


Elements of a high performing team

  • Learn how high-performance teams operate and why some perform more effectively than others

  • The Hamburger model of Task/Procedure/Climate for effective teamworking


Different team roles

  • The Belbin model of team roles and how these need to be managed to promote diversity and inclusion


The stages of an effective team and dealing with conflict

  • How and why teams have a typical life-cycle

  • Learn why some forms of conflict are helpful in creating a high-performance team

  • The “fair process’” framework for team decision making


Effective feedback and learning

  • Understand why feedback is critical to learning, development and high-performance

  • Learn how to give feedback to team members to create high-performance

  • Utilise a series of techniques when receiving feedback to ensure the individual and team response is productive and helpful

  • Making sure lessons from the past are not forgotten individually and collectively


James C Paterson is a former Head of Internal Audit. He is on the IIA UK panel for EQA, helping to set up their EQA assessment frameworks.  He has extensive experience of doing EQAs, and also helps organisations prepare for an EQA. He delivers this course across Europe, including other courses on how to qualify to be an EQA assessor. He is the author of the book “Lean auditing”



James Paterson

Duration: 1 day

When: 24 November 2022

09.00 - 10.30 / 10.45 - 12.15

13.15 - 14.45 / 15.00 - 16.30

CPE Credits



Member 475 EUR 

Non-member 550 EUR




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